We are dedicated to improve our products as well as services. If you have any questions to ask, advices & comments to give or bugs to report, please feel free to contact us. We are always willing to serve you and make every effort to provide you with a quick response.
When email to us, we recommend you provide the following details which will help us to diagnose and figure out the problem.
- Operating system info and the Windows Media Player version.
- Hardware environment.
- The screen-captured image files when an error occurs (as email attachments).
- Are the situation(s) reproducible? If yes, how can we reproduce the problem?
- Which software are you using and the version of it.
Your kindness will be greatly appreciated if the above are provided.
- If you are experiencing difficulties in using or accessing our website please contact the webmaster:webmaster[at]accmeware[dot]com.
- Anything regarding installing, using and upgrading the software, or retrieving your lost registration info, please write to technical support: support[at]accmeware[dot]com.
- Sales & market, anything regarding purchasing softwares, commercial cooperation, advertisements, please write to: market[at]accmeware[dot]com.
Please replace the [at] with @ and the [dot] with . when contact us.